FAQs

1. Can I place an order on MarforFUN?

Please feel free to place orders at any time. We are operating business as usual.

2. Can I get my package delivered on time?

Due to COVID-19, we are experiencing routine delays, which may affect your delivery timeframe. We're working around the clock to get your order to you. A tracking number will be sent to you by e-mail once items are shipped out. Thank you for understanding. We appreciate your patience.

3. Is the package I receive safe enough?

All of our packages are rigorously disinfected several times when passing through the export port.

4. Can I return or exchange the products as usual?

Sure, we offer easy returns within 30 days, and the return time will be extended if your parcels were delayed caused to COVID-19.

Please kindly contact our customer service via this email at service@bohemias.shop if you have further questions.